Set-up charges, ordering stock products and mailing tips.

PRINTING CHARGES

Pad Printing / Silkscreening
Setup Charges - $50. (v) per color/location
Repeat Set Up - $25. (v)
Additional locations - $0.40 (v) per location
Additional colors - $0.15 (v) per color/location
Standard Lead-time - 5 working days from art approval.

Pre-production Proofs:
Pad print: $65 (v) per color/location

Laser Engraving (when included)
Setup Charges - $50. (v) per location
Repeat Set Up - $25. (v) per location
Additional locations - $0.40 (v)
Personalization Setup Charge $30. (v)
Personalization Run Charge $2.50 (v)
Standard Lead-time - 5 working days from art approval.

Available Laser Engraving Finishes:
D = Dark Mark
T = Tone-on-Tone
O = Oxidation

Laser Engraving (when optional)
Add $0.30 (v) per location to charges above

Pre-production Proofs:
Laser Engraving: $65 (v) per location

Four Color Process Vinyl Labels
Set Up Charge - $50. (v)
Repeat Set Up - $25. (v)
Epoxy doming run charge - $0.15 (v)
Standard Lead-time - 10 working days from art approval.

Custom Printed Paper
See appropriate product page.

ORDERING STOCK PRODUCTS

Prices:
All prices shown in this catalog are FOB factory: Los Angeles, California, and are subject to change without notice.

Terms:
Net 30 from date of invoice on pre-approved accounts.

Less Than Min. Charge:
$50 (v) less than minimum charge. The absolute less than minimum is one half the first column quantity.

Unders / Overs:
The factory reserves the right to ship over or under up to 5% and invoice the exact amount.

How to Send Orders:
Orders must be mailed, e-mailed or faxed. Phone/verbal orders are not accepted. Factory is not responsible for errors submitted on purchase order.

Drop Shipments:
$5. (v) per location. Please submit a shipment list with labels (and zip codes) with order, or 48 hours prior to ship date.

Shipping, UPS/FedEx:
Ground, FOB factory: Los Angeles, California. Alternative shipping methods must be confirmed in writing or submitted by fax.

Shipping Weights:
All shipping weights listed are approximate.

Returns:
Damaged, misprinted and defective merchandise may be returned once an RMA is issued. All claims must be made within 30 days of the date of invoice. Unimprinted merchandise is subject to a 15% restocking charge.

Blank Goods:
Use next column pricing.

Self-Promotions:
All Self-Promotions are EQP less 15% with your distributor logo (MOQ please).

Cancellations:
All cancellations must be confirmed in writing and are subject to all costs incurred.

Batteries:
All battery-powered products are shipped with batteries.

Ink Color:
All pens equipped with ballpoint black ink.

Artwork:
Electronic Art: Send to, art@clegg.xo.com.
Electronic art must include your company name, contact person and phone number. Please put your P.O. # in the subject field.
Camera Ready Art: Black and white laser printed art at a minimum of 600 dpi is acceptable.

Preferred Software:
The preferred format is Adobe Illustrator. We also use Adobe PhotoShop, InDesign and Quark XPress. Feel free to contact us if you would like to submit a file in another format.

Six Month Shelf Life:
All electronic products have a certain “shelf life” - a time within which the product should work according to spec. While most products still function after the expiration of the shelf life, the reliability of that product cannot be guaranteed. As such, it is the responsibility of our distributors to be sure that all electronic products purchased from Clegg are placed in the field within six months of our ship date. Clegg cannot take any responsibility for product in the field after this shelf life period.
Send art to: art@clegg.xo.com

Ordering custom products, US customs overseas requirements and order express.

No matter the scope of your technical capabilities, we are committed to working with you to create the perfect custom Clegg product. Our Creative Services, Production and Technical Departments have qualified professionals and state-of-the-art equipment to help you.

ORDERING CUSTOM PRODUCTS

Placing Orders:
All orders and all changes to orders must be submitted in writing (mail, fax, e-mail).

Packaging:
Any special packaging requirements must be confirmed in writing on your purchase order.

Production Time:
Begins upon receipt of purchase order and approved art. Contact factory for additional information and rush services that are available.

Returns & Claims:
Returns must be made within 10 days of receipt of goods and be accompanied with a Return Merchandise Authorization Number (contact factory). At its sold discretion, Clegg shall have the right to give credit, repair or replace any product returned according to instructions given when RMA is assigned and confirmed to be defective. Clegg shall not be liable for any incidental or consequential damages for contracts or warranties.

Art Charges:
If the artwork requires revision, an alteration fee of $60.00 (v) per hour will be applied. You will be notified of any additional art charges before work proceeds. We will make every attempt to deliver on original in-hand dates.

Matchprints/Proof:
Should you require an actual color proof for our offset printed products, we will provide a matchprint proof to show accurate colors, size and position. Please check the matchprint for accurate positioning of all elements, and submit written approval and/or revisions with the return of the matchprint.
See specific product for pricing.

Sound Studio:
Take advantage of Clegg’s sound studio and voice over talent. To create your own custom sound or message: $250.00 (x) per hour. See page 86 for instructions on submitting custom sound.

Overruns/Underruns:
While we attempt to ship exact quantities, we reserve the right to 5% over or under and will bill pro-rata.

Overseas Requirements:
You must provide a shipper account number for all international shipments. Clegg will use that number in the waybill for the freight, the customs charges and for the taxes.

Copyright/Trademark Notice:
The designs and trademarks herein are reproduced as examples of our printing quality and technology. They do not represent product endorsement by the owners of the artwork, designs or trademarks.

U.S. CUSTOMS OVERSEAS REQUIREMENTS

For all overseas production jobs which include an imprinted copyrighted corporate logo or message, U.S. Customs require an “authorization to release” letter upon submission of PO and prior to final delivery.

1. End user to provide authorization on company letterhead
2. Letter must specify the logo or message, quantity and arrival date.
3. Customer Service will contact you with any other requirements.